I needed an important Yanmar part ASAP. The local Florida dealer I contacted called me back and said none were available. I called DW , they located the part , drop shipped it to general delivery at a local post office and I’m good to go less than three...
Charlie N. 5 StarsThank you!! Great customer service!!
Nicole S 5 StarsI just wanted to say how impressed I was with the Quality and level of Customer Service I received from DieselWorks regarding the Fisher 8’ 6” HD2 plow that I had installed on my GMC truck. I had communicated with Scott well in advance to setup the appointment. Scott was extremely patient in helping me pick the right plow for my truck based on the type of plowing that I was planning to do. As soon as I arrived at the shop on Tuesday to drop the truck off, Mike came out, looked at the truck and explained to me everything he needed to do to install the plow. Scott called me at 1PM the following day, and told me the truck was ready - Exactly when he said it would be done. When I went to pick up the plow, Scott was tied up, but another gentleman at the counter took me through the plow operation, and Mike again came out to make sure I knew how to make all the connections when removing/reinstalling the plow. All in all, this was just a great Customer Experience from start to finish, which is not always easy to find these days. A sincere “thank you” to Scott, Mike, and the entire team!
Bob Lavery 5 StarsMy daughter, son-in-law and horse trailer with horse were on the way from Virginia to the Pinetree Endurance Ride in Fryeburg, ME when they had engine problems with my 2014 F350. I looked online for diesel shops near Fryeburg that could work on this truck and get them safely back to Virginia. I found DieselWorks online and contacted them. Mark was great. On a Tuesday with no appointment and on short notice DieselWorks took in my truck from the stranded travelers, diagnosed the problem, made the repairs and had them ready to go Friday afternoon August 9, 2019. This is super service and most appreciated.
Ronald Knecht 5 Stars"Diesel Works is the best place! I was in a pinch and broken down in my box truck and Diesel Works saved the day. Paul was very helpful, knowledgeable and answered all my questions after fixing of my box truck."
Paul Mathewson CustomerMark and Crew, Just want to thank you again for the great service that you provided to us on our motorhome while we were visiting Conway for a few days. You were kind enough to work us in and make the necessary repairs. Your crew and you could not have any more understanding and please have this added to the reviews section of our websitehelpful. Please pass along my thanks to everyone.
Jerry Kimball